Air Miles is working normally
Air Miles appears to be working normally — report volume is within the typical range for this time of day.
outage map · last 24 h
no problem reports in the last 24 h
seeing a problem?
anonymous · no accountAir Miles not working for you? Report it — enough reports open an incident on this page within minutes.
Air Miles comments
anonymous · no accountcommon questions
Is Air Miles down right now?
Air Miles appears to be working normally — report volume is within the typical range for this time of day.
Is Air Miles down for everyone or just me?
Right now down.now isn't seeing a broad Air Miles outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.
When was the last Air Miles outage?
There are no recorded Air Miles outages on down.now yet. Every incident we detect is kept permanently on this page.
How do I report a Air Miles problem?
Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.
How does down.now know if Air Miles is down?
Down.Now watches two crowd signals for Air Miles — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not Air Miles's servers directly.