Live· monitoringchecked 16:13 UTC

No problems reported at Amazon Prime Music right now

Problem reports for Amazon Prime Music are at their usual level right now.

Reports · 24 h

Last report

> 1 h ago

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Last incident

none on record

reports · 24 h · /15 min

1h–15m–5m–

Amazon Prime Music not working for you?

no problem reports in the last 24 h

outage map · last 24 h

live pulse

report🇺🇸Slow / glitchy - Melissa38d
report🇺🇸Problem report121d
report🇺🇸Problem report - Georgia134d
report🇺🇸Problem report168d
reportProblem report196d
reportProblem report219d

Amazon Prime Music outage record

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No incidents in the past 12 months (last major on record: 2018-03-20).

Since 2017, down.now has recorded 16 outage days on Amazon Prime Music, 3 of them major; the largest was Feb 28, 2017 with 2,504 reports, mostly from the United States.

2021-12-07 Disruption 2h 17m · 113 signals

Disruption at 15:38 UTC — 113 reports over 2h 17m. Most reports from the United States.

2020 biggest outages of 2020 →

2 recorded outage days — the worst on Nov 25, 304 reports, mostly from the United States.

2020-11-25 Outage 6h 11m · 304 signals

Outage at 14:31 UTC — 304 reports over 6h 11m. Most reports from the United States.

2020-07-14 Outage 39m · 87 signals

Outage at 07:45 UTC — 87 reports over 39m. Most reports from England, United Kingdom.

2019 biggest outages of 2019 →

2 recorded outage days — the worst on Aug 15, 35 reports, mostly from the United States.

2019-08-15 Disruption 39m · 35 signals

Disruption at 00:21 UTC — 35 reports over 39m. Most reports from the United States.

2019-05-07 Disruption 20m · 18 signals

Disruption at 18:24 UTC — 18 reports over 20m. Most reports from the United States.

2018 biggest outages of 2018 →

5 recorded outage days, 1 major — the worst on Oct 16, 691 reports, across 22 countries.

2018-12-05 Disruption 9m · 17 signals

Disruption at 15:56 UTC — 17 reports over 9m. Most reports from England, United Kingdom.

2018-10-27 Disruption 2h 39m · 145 signals

Disruption at 00:15 UTC — 145 reports over 2h 39m. Most reports from the United States.

2018-10-16 Outage 2h 13m · 691 signals

Outage at 09:00 UTC — 691 reports over 2h 13m. Reports from the United Kingdom, the United States, India and 19 more countries.

2018-05-04 Disruption 1h 26m · 92 signals

Disruption at 23:00 UTC — 92 reports over 1h 26m. Most reports from the United States.

2018-03-20 Major outage 43m · 275 signals

Major outage — problem reports peaked at 11/min around 15:35 UTC; 275 reports over 43m. Most reports from the United States.

reports: 275
duration: 43m

story · 3 beats

15:14 Problem reports started climbing at 15:14 UTC.
15:35 Peak at 15:35 UTC: 11/min.
15:57 Problem reports faded around 15:57 UTC.

reports · 2018-03-20 · no recorded series

incident timeline

1. 15:14Problem reports started climbing.
2. 15:35Peak: 11/min.
3. 15:57Problem reports faded.

outage map

2017 biggest outages of 2017 →

6 recorded outage days, 2 major — the worst on Feb 28, 2504 reports, mostly from the United States.

2017-12-15 Outage 1h 16m · 110 signals

Outage at 02:28 UTC — 110 reports over 1h 16m. Most reports from the United States.

2017-10-07 Disruption 1h 33m · 102 signals

Disruption at 23:04 UTC — 102 reports over 1h 33m. Most reports from the United States.

2017-07-15 Outage 1h 13m · 216 signals

Outage at 16:38 UTC — 216 reports over 1h 13m. Most reports from the United States.

2017-06-10 Major outage 34m · 250 signals

Major outage — problem reports peaked at 15/min around 00:15 UTC; 250 reports over 34m. Most reports from the United States.

reports: 250
duration: 34m

story · 3 beats

23:57 Problem reports started climbing at 23:57 UTC.
00:15 Peak at 00:15 UTC: 15/min.
00:31 Problem reports faded around 00:31 UTC.

2017-05-05 Disruption 1h 11m · 78 signals

Disruption at 14:34 UTC — 78 reports over 1h 11m. Most reports from the United States.

2017-02-28 Major outage 3h 37m · 2,504 signals

Major outage — problem reports peaked at 22/min around 20:10 UTC; 2,504 reports over 3h 37m. Most reports from the United States.

reports: 2,504
duration: 3h 37m

story · 3 beats

17:41 Problem reports started climbing at 17:41 UTC.
20:10 Peak at 20:10 UTC: 22/min.
21:18 Problem reports faded around 21:18 UTC.

Amazon Prime Music comments

anonymous · no account

common questions

Is Amazon Prime Music down right now?

Problem reports for Amazon Prime Music are at their usual level right now.

Is Amazon Prime Music down for everyone or just me?

Right now down.now isn't seeing a broad Amazon Prime Music outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.

When did Amazon Prime Music last go down?

There are no recorded Amazon Prime Music outages on down.now yet. Every incident we detect is kept permanently on this page.

How can I report a problem with Amazon Prime Music?

Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.

How does down.now know if Amazon Prime Music is down?

Down.Now watches two crowd signals for Amazon Prime Music — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not Amazon Prime Music's servers directly.

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