Incident at 00:49 UTC — scattered reports over 1h 39m.
No problems reported at Optimum right now
Problem reports for Optimum are at their usual level right now. The most recent incident was about 760 days ago.
reports · 24 h · /15 min
1h–15m–5m–
Optimum not working for you?
what people report · last 24 h
Not working100%
where from · last 24 h
no located reports in this window
outage map · last 24 h
live pulse
- social
@optimum you ever gonna fix the outage in Weatherford? It’s getting old. I need a refund.…14h - report🇺🇸Internet - New York3d
- report🇺🇸Internet - Middletown5d
- report🇺🇸Not working7d
- report🇺🇸Internet9d
- report🇺🇸TV service - Dayton25d
Optimum outage record
all services by year →No incidents in the past 12 months (last major on record: 2020-08-06).
Since 2017, down.now has recorded 29 outage days on Optimum, 3 of them major; the largest was Jul 23, 2019 with 1,197 reports, mostly from New York, United States.
2022
biggest outages of 2022 →
3 recorded outage days — the worst on Mar 11, 419 reports, mostly from New York, United States.
Disruption at 23:36 UTC — 84 reports over 1h 45m. Most common: 'Internet' (58%); most reports from New York, United States.
Outage at 18:20 UTC — 77 reports over 55m. Most common: 'Internet' (87%); most reports from the United States.
Outage at 04:58 UTC — 419 reports over 3h 4m. Most common: 'Internet' (86%); most reports from New York, United States.
2021
biggest outages of 2021 →
6 recorded outage days — the worst on Nov 28, 117 reports, mostly from New Jersey, United States.
Outage at 06:00 UTC — 56 reports over 22m. Most common: 'Internet' (93%); most reports from New York, United States.
Outage at 15:41 UTC — 117 reports over 1h 8m. Most common: 'Internet' (84%); most reports from New Jersey, United States.
Disruption at 05:13 UTC — 61 reports over 56m. Most common: 'Internet' (69%); most reports from the United States.
Disruption at 00:22 UTC — 44 reports over 1h 2m. Most common: 'Internet' (43%); most reports from New York, United States.
Disruption at 04:17 UTC — 90 reports over 1h 13m. Most common: 'Internet' (91%); most reports from New York, United States.
Disruption at 21:20 UTC — 71 reports over 1h 9m. Most common: 'Internet' (87%); most reports from the United States.
2020
biggest outages of 2020 →
5 recorded outage days, 1 major — the worst on Aug 6, 1194 reports, mostly from the United States.
11:34 UTC — Disruption , 3h 56m
Disruption — problem reports peaked at 9/5min around 13:40 UTC; 185 reports over 3h 56m. Most common: 'Not working' (47%); most reports from the United States.
- reports
- 185
- duration
- 3h 56m
- top problem
- Not working 47%
story · 3 beats
- 11:34 Problem reports started climbing at 11:34 UTC.
- 13:40 Peak at 13:40 UTC: 9/5min.
- 15:30 Problem reports faded around 15:30 UTC.
08:58 UTC — Major outage , 18h 5m
Major outage — problem reports peaked at 2/min around 11:55 UTC; 1,009 reports over 18h 5m. Most common: 'Not working' (45%); most reports from the United States.
- reports
- 1,009
- duration
- 18h 5m
- top problem
- Not working 45%
story · 3 beats
- 08:58 Problem reports started climbing at 08:58 UTC.
- 11:55 Peak at 11:55 UTC: 2/min.
- 03:03 Problem reports faded around 03:03 UTC.
reports · 2020-08-06 · no recorded series
incident timeline
- 08:58 utc — Major outage
- 08:58Problem reports started climbing.
- 11:55Peak: 2/min.
- 03:03Problem reports faded.
- 11:34 utc — Disruption
- 11:34Problem reports started climbing.
- 13:40Peak: 9/5min.
- 15:30Problem reports faded.
outage map
Outage at 18:28 UTC — 512 reports over 8h 46m. Most common: 'Internet' (48%); most reports from the United States.
Disruption at 14:19 UTC — 39 reports over 1h 3m. Most common: 'Internet' (59%); most reports from New York, United States.
Disruption at 21:08 UTC — 93 reports over 51m. Most common: 'Internet' (46%); most reports from the United States.
Disruption at 14:28 UTC — 55 reports over 49m. Most common: 'Not working' (56%); most reports from New Jersey, United States.
2019
biggest outages of 2019 →
4 recorded outage days, 2 major — the worst on Jul 23, 1197 reports, mostly from New York, United States.
Major outage — problem reports peaked at 14/min around 00:15 UTC; 1,159 reports over 4h 31m. Most common: 'Not working' (39%); most reports from New York, United States.
- reports
- 1,159
- duration
- 4h 31m
- top problem
- Not working 39%
story · 3 beats
- 00:00 Problem reports started climbing at 00:00 UTC.
- 00:15 Peak at 00:15 UTC: 14/min.
- 04:31 Problem reports faded around 04:31 UTC.
Major outage — problem reports peaked at 16/min around 01:20 UTC; 1,197 reports over 3h 28m. Most common: 'Internet' (48%); most reports from New York, United States.
- reports
- 1,197
- duration
- 3h 28m
- top problem
- Internet 48%
story · 3 beats
- 23:41 Problem reports started climbing at 23:41 UTC.
- 01:20 Peak at 01:20 UTC: 16/min.
- 03:09 Problem reports faded around 03:09 UTC.
Outage at 00:53 UTC — 114 reports over 1h 6m. Most common: 'Internet' (90%); most reports from New York, United States.
Disruption at 00:32 UTC — 67 reports over 52m. Most common: 'Internet' (46%); most reports from the United States.
2018
biggest outages of 2018 →
7 recorded outage days — the worst on Jan 22, 352 reports, mostly from New York, United States.
Outage at 01:40 UTC — 46 reports over 25m. Most common: 'TV service' (91%); most reports from the United States.
Disruption at 07:27 UTC — 58 reports over 1h 6m. Most common: 'Internet' (98%); most reports from New Jersey, United States.
Disruption at 20:34 UTC — 37 reports over 42m. Most reports from the United States.
Disruption at 04:21 UTC — 12 reports over 5m. Most reports from New York, United States.
Outage at 15:28 UTC — 352 reports over 4h 20m. Most reports from New York, United States.
Disruption at 04:00 UTC — 11 reports over 0m. Most reports from the United States.
Disruption at 16:25 UTC — 81 reports over 2h 18m. Most reports from New York, United States.
2017
biggest outages of 2017 →
3 recorded outage days — the worst on May 7, 142 reports, mostly from the United States.
Disruption at 23:17 UTC — 83 reports over 1h 49m. Most reports from New York, United States.
Disruption at 06:16 UTC — 75 reports over 1h 44m. Most reports from the United States.
Disruption at 00:31 UTC — 142 reports over 2h 18m. Most reports from the United States.
Optimum comments
anonymous · no accountcommon questions
Is Optimum down right now?
Problem reports for Optimum are at their usual level right now. The most recent incident was about 760 days ago.
Is Optimum down for everyone or just me?
Right now down.now isn't seeing a broad Optimum outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.
When did Optimum last go down?
The last recorded Optimum incident was about 760 days ago, on 2024-09-03. The outage record below has the peak time, duration and what people reported.
How can I report a problem with Optimum?
Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.
How does down.now know if Optimum is down?
Down.Now watches two crowd signals for Optimum — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not Optimum's servers directly.