Disruption at 11:39 UTC — 84 reports over 1h 9m. Most common: 'Email' (100%); reports from France, the United States, the Netherlands and 13 more countries.
No problems reported at ProtonMail right now
Problem reports for ProtonMail are at their usual level right now.
Reports · 24 h
0
Last report
> 1 h ago
Rate now
0 / 5 min
Last incident
none on record
reports · 24 h · /15 min
1h–15m–5m–
ProtonMail not working for you?
no problem reports in the last 24 h
outage map · last 24 h
live pulse
- report🇨🇳Email - Nanchang4d
- report🇨🇳App - Guilin28d
- report🇺🇸Servers / connection - Buford31d
- report🇺🇸Can't log in31d
- report🇺🇸Servers / connection - Denver31d
- report🇺🇸Email - Kansas City31d
ProtonMail outage record
all services by year →No incidents in the past 12 months.
Since 2018, down.now has recorded 18 outage days on ProtonMail; the largest was Jul 11, 2022 with 292 reports, across 13 countries.
2022
biggest outages of 2022 →
6 recorded outage days — the worst on Jul 11, 292 reports, across 13 countries.
Disruption at 06:59 UTC — 29 reports over 20m. Most common: 'Email' (100%); reports from France, the Netherlands, Switzerland and 8 more countries.
Outage at 12:08 UTC — 91 reports over 1h 16m. Most common: 'Email' (99%); reports from France, the United States, the Netherlands and 14 more countries.
Outage, starting at 19:43 UTC — 292 reports over 3h 49m. Most common: 'Email' (99%); reports from France, the United States, the Netherlands and 10 more countries.
Outage at 09:24 UTC — 144 reports over 53m. Most common: 'Email' (100%); reports from France, the Netherlands, Germany and 15 more countries.
Disruption at 18:46 UTC — 47 reports over 1h 8m. Most common: 'Email' (100%); reports from the United States, the Netherlands, Romania and 4 more countries.
Disruption at 17:46 UTC — 34 reports over 32m. Most common: 'Email' (100%); reports from France, the Netherlands, the United States and 10 more countries.
2021
biggest outages of 2021 →
3 recorded outage days — the worst on Feb 1, 135 reports, across 23 countries.
Disruption at 16:59 UTC — 44 reports over 25m. Most common: 'Email' (100%); reports from the United States, France, the Netherlands and 10 more countries.
Disruption at 15:42 UTC — 36 reports over 26m. Most common: 'Email' (100%); reports from France, the United States, the Netherlands and 9 more countries.
Outage at 07:29 UTC — 135 reports over 1h 15m. Most common: 'Email' (100%); reports from France, the Netherlands, Italy and 20 more countries.
2020
biggest outages of 2020 →
2 recorded outage days — the worst on Apr 25, 47 reports, across 18 countries.
Disruption at 08:01 UTC — 47 reports over 25m. Most common: 'Email' (100%); reports from the United Kingdom, the United States, Germany and 15 more countries.
Disruption at 14:11 UTC — 24 reports over 16m. Most common: 'Email' (100%); reports from Germany, the United Kingdom, France and 4 more countries.
2019
biggest outages of 2019 →
3 recorded outage days — the worst on Jan 21, 101 reports, across 33 countries.
Disruption at 18:49 UTC — 59 reports over 48m. Most common: 'Email' (100%); reports from the United States, the United Kingdom, Canada and 16 more countries.
Outage at 09:01 UTC — 101 reports over 23m. Most common: 'Email' (100%); reports from the United Kingdom, the Netherlands, France and 30 more countries.
Disruption at 16:07 UTC — 22 reports over 10m. Most common: 'Email' (100%); reports from the United States, the Netherlands, Vietnam and 7 more countries.
2018
biggest outages of 2018 →
3 recorded outage days — the worst on Dec 8, 100 reports, across 23 countries.
Outage at 13:28 UTC — 100 reports over 27m. Most common: 'Email' (100%); reports from the United States, the United Kingdom, the Netherlands and 20 more countries.
Disruption at 19:51 UTC — 44 reports over 29m. Most common: 'Email' (99%); reports from the United States, the Netherlands, Russia and 11 more countries.
Outage at 16:50 UTC — 81 reports over 22m. Most common: 'Email' (100%); reports from the United States, Germany, the Netherlands and 20 more countries.
ProtonMail comments
anonymous · no accountcommon questions
Is ProtonMail down right now?
Problem reports for ProtonMail are at their usual level right now.
Is ProtonMail down for everyone or just me?
Right now down.now isn't seeing a broad ProtonMail outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.
When did ProtonMail last go down?
There are no recorded ProtonMail outages on down.now yet. Every incident we detect is kept permanently on this page.
How can I report a problem with ProtonMail?
Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.
How does down.now know if ProtonMail is down?
Down.Now watches two crowd signals for ProtonMail — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not ProtonMail's servers directly.