Outage at 18:43 UTC — 177 reports over 1h 33m. Most common: 'Internet' (83%); most reports from Ontario, Canada.
No problems reported at Telus right now
Problem reports for Telus are at their usual level right now.
Reports · 24 h
0
Last report
> 1 h ago
Rate now
0 / 5 min
Last incident
none on record
reports · 24 h · /15 min
1h–15m–5m–
Telus not working for you?
no problem reports in the last 24 h
outage map · last 24 h
live pulse
- report🇨🇦Internet - Kelowna2d
- report🇨🇦Landline - Anahim Lake4d
- report🇬🇧Internet4d
- report🇨🇦Problem report - Coaldale4d
- report🇨🇦Internet - Edmonton5d
- report🇨🇦Internet - British Columbia6d
Telus outage record
all services by year →No incidents in the past 12 months (last major on record: 2019-08-16).
Since 2017, down.now has recorded 10 outage days on Telus, 1 of them major; the largest was Aug 16, 2019 with 1,232 reports, mostly from Canada.
Disruption at 16:49 UTC — 153 reports over 1h 46m. Most common: 'Internet' (78%); most reports from Canada.
Disruption at 20:13 UTC — 37 reports over 48m. Most common: 'Landline' (67%); most reports from Canada.
2020
biggest outages of 2020 →
1 recorded outage day — 309 reports on Mar 31, mostly from Alberta, Canada.
Outage at 15:12 UTC — 309 reports over 1h 26m. Most common: 'Landline' (60%); most reports from Alberta, Canada.
2019
biggest outages of 2019 →
4 recorded outage days, 1 major — the worst on Aug 16, 1232 reports, mostly from Canada.
Outage at 13:26 UTC — 547 reports over 12h 24m. Most reports from Canada.
Major outage — problem reports peaked at 3/min around 19:45 UTC; 1,232 reports over 15h 57m. Most reports from Canada.
- reports
- 1,232
- duration
- 15h 57m
- top problem
- Internet 29%
story · 3 beats
- 14:13 Problem reports started climbing at 14:13 UTC.
- 19:45 Peak at 19:45 UTC: 3/min.
- 06:10 Problem reports faded around 06:10 UTC.
reports · 2019-08-16 · no recorded series
incident timeline
- 14:13Problem reports started climbing.
- 19:45Peak: 3/min.
- 06:10Problem reports faded.
outage map
Disruption at 19:26 UTC — 29 reports over 21m. Most common: 'Internet' (100%); most reports from Alberta, Canada.
Outage at 20:32 UTC — 259 reports over 1h 24m. Most reports from Alberta, Canada.
Outage at 16:05 UTC — 171 reports over 1h 9m. Most reports from Canada.
Outage at 13:35 UTC — 314 reports over 2h 18m. Most reports from Canada.
Telus comments
anonymous · no accountcommon questions
Is Telus down right now?
Problem reports for Telus are at their usual level right now.
Is Telus down for everyone or just me?
Right now down.now isn't seeing a broad Telus outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.
When did Telus last go down?
There are no recorded Telus outages on down.now yet. Every incident we detect is kept permanently on this page.
How can I report a problem with Telus?
Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.
How does down.now know if Telus is down?
Down.Now watches two crowd signals for Telus — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not Telus's servers directly.