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Live· monitoringchecked 16:13 UTC

No problems reported at Videotron right now

Problem reports for Videotron are at their usual level right now.

Reports · 24 h
0
Last report
> 1 h ago
Rate now
0 / 5 min
Last incident
none on record
reports · 24 h · /15 min
1h–15m–5m–

Videotron not working for you?

no problem reports in the last 24 h

outage map · last 24 h

live pulse

  • report🇨🇦Internet - Montreal3d
  • report🇨🇦Not working - Montreal8d
  • report🇨🇦Internet - Laval10d
  • report🇨🇦Internet - Montreal29d
  • report🇨🇦Internet - Montreal29d
  • report🇨🇦Internet - Montreal29d
outage map · last 24 h
down.now/videotron independent outage monitor

Videotron outage record

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No incidents in the past 12 months (last major on record: 2022-01-01).

Since 2018, down.now has recorded 12 outage days on Videotron, 4 of them major; the largest was Jan 1, 2022 with 1,064 reports, mostly from Quebec, Canada.

2023-07-06 Outage 26m · 43 signals

Outage at 18:33 UTC — 43 reports over 26m. Most common: 'Internet' (95%); most reports from Montreal.

2023-04-07 Outage 13h 36m · 634 signals · 2 incidents

Outage, starting at 11:19 UTC — 634 reports over 13h 36m. Most common: 'Internet' (70%); most reports from Quebec, Canada.

2023-04-06 Outage 5h 33m · 280 signals

Outage at 09:45 UTC — 280 reports over 5h 33m. Most common: 'Internet' (80%); most reports from Quebec, Canada.

2022 biggest outages of 2022 →

2 recorded outage days, 1 major — the worst on Jan 1, 1064 reports, mostly from Quebec, Canada.

2022-05-22 Outage 2h 59m · 155 signals

Outage at 09:39 UTC — 155 reports over 2h 59m. Most common: 'TV service' (87%); most reports from Quebec, Canada.

2022-01-01 Major outage 2h 11m · 1,064 signals

Major outage — problem reports peaked at 19/min around 00:15 UTC; 1,064 reports over 2h 11m. Most common: 'TV service' (94%); most reports from Quebec, Canada.

reports
1,064
duration
2h 11m
top problem
TV service 94%
story · 3 beats
  1. 23:51 Problem reports started climbing at 23:51 UTC.
  2. 00:15 Peak at 00:15 UTC: 19/min.
  3. 02:02 Problem reports faded around 02:02 UTC.
reports · 2022-01-01 · no recorded series
523:51 – 02:0216:0000:0024:00
incident timeline
    1. 23:51Problem reports started climbing.
    2. 00:15Peak: 19/min.
    3. 02:02Problem reports faded.
outage map
outage map · 2022-01-01
2021 biggest outages of 2021 →

5 recorded outage days, 3 major — the worst on Dec 13, 841 reports, mostly from Montreal.

2021-12-13 Major outage 14h 11m · 841 signals

Major outage — problem reports peaked at 3/min around 18:20 UTC; 841 reports over 14h 11m. Most common: 'Internet' (66%); most reports from Montreal.

reports
841
duration
14h 11m
top problem
Internet 66%
story · 3 beats
  1. 11:21 Problem reports started climbing at 11:21 UTC.
  2. 18:20 Peak at 18:20 UTC: 3/min.
  3. 01:32 Problem reports faded around 01:32 UTC.
2021-11-03 Disruption 2h 46m · 81 signals · 2 incidents

Disruption, starting at 21:52 UTC — 81 reports over 2h 46m. Most common: 'TV service' (87%); most reports from Quebec, Canada.

2021-10-05 Disruption 35m · 55 signals

Disruption at 00:17 UTC — 55 reports over 35m. Most common: 'TV service' (94%); most reports from Quebec, Canada.

2021-09-02 Major outage 33m · 432 signals

Major outage — problem reports peaked at 19/min around 13:50 UTC; 432 reports over 33m. Most common: 'Internet' (90%); most reports from Montreal.

reports
432
duration
33m
top problem
Internet 90%
story · 3 beats
  1. 13:43 Problem reports started climbing at 13:43 UTC.
  2. 13:50 Peak at 13:50 UTC: 19/min.
  3. 14:16 Problem reports faded around 14:16 UTC.
2021-02-12 Major outage 1h 45m · 579 signals

Major outage — problem reports peaked at 11/min around 18:50 UTC; 579 reports over 1h 45m. Most common: 'Internet' (89%); most reports from Quebec, Canada.

reports
579
duration
1h 45m
top problem
Internet 89%
story · 3 beats
  1. 18:16 Problem reports started climbing at 18:16 UTC.
  2. 18:50 Peak at 18:50 UTC: 11/min.
  3. 20:01 Problem reports faded around 20:01 UTC.
2019 biggest outages of 2019 →

1 recorded outage day — 64 reports on Apr 10, mostly from Montreal.

2019-04-10 Disruption 1h 36m · 64 signals

Disruption at 23:58 UTC — 64 reports over 1h 36m. Most reports from Montreal.

2018 biggest outages of 2018 →

1 recorded outage day — 27 reports on Jan 19, mostly from Montreal.

2018-01-19 Outage 1m · 27 signals

Outage at 04:00 UTC — 27 reports over 1m. Most reports from Montreal.

Videotron comments

anonymous · no account

common questions

Is Videotron down right now?

Problem reports for Videotron are at their usual level right now.

Is Videotron down for everyone or just me?

Right now down.now isn't seeing a broad Videotron outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.

When did Videotron last go down?

There are no recorded Videotron outages on down.now yet. Every incident we detect is kept permanently on this page.

How can I report a problem with Videotron?

Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.

How does down.now know if Videotron is down?

Down.Now watches two crowd signals for Videotron — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not Videotron's servers directly.

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