Incident at 13:29 UTC — scattered reports over 59m.
No problems reported at Virgin Mobile Canada right now
Problem reports for Virgin Mobile Canada are at their usual level right now. The most recent incident was about 500 days ago.
reports · 24 h · /15 min
1h–15m–5m–
Virgin Mobile Canada not working for you?
no problem reports in the last 24 h
outage map · last 24 h
live pulse
- report🇨🇦Calls / meetings - North York72d
- report🇨🇦Mobile Data - Vernon73d
- report🇨🇦Problem report - Surrey86d
- report🇨🇦Problem report117d
- report🇨🇦Problem report - Toronto132d
- report🇺🇸Problem report - Albuquerque132d
Virgin Mobile Canada outage record
all services by year →No incidents in the past 12 months (last major on record: 2021-11-15).
Since 2019, down.now has recorded 6 outage days on Virgin Mobile Canada, 1 of them major; the largest was Nov 15, 2021 with 1,679 reports, mostly from Canada.
2021
biggest outages of 2021 →
3 recorded outage days, 1 major — the worst on Nov 15, 1679 reports, mostly from Canada.
Major outage — problem reports peaked at 19/min around 19:25 UTC; 1,679 reports over 2h 59m. Most reports from Canada.
- reports
- 1,679
- duration
- 2h 59m
- top problem
- Texts (SMS) 4%
story · 3 beats
- 19:10 Problem reports started climbing at 19:10 UTC.
- 19:25 Peak at 19:25 UTC: 19/min.
- 22:09 Problem reports faded around 22:09 UTC.
reports · 2021-11-15 · no recorded series
incident timeline
- 19:10Problem reports started climbing.
- 19:25Peak: 19/min.
- 22:09Problem reports faded.
outage map
Outage at 16:51 UTC — 526 reports over 1h 58m. Most common: 'Texts (SMS)' (8%); most reports from Canada.
Disruption at 02:28 UTC — 93 reports over 1h 49m. Most reports from Canada.
2020
biggest outages of 2020 →
1 recorded outage day — 265 reports on Aug 6, mostly from Ontario, Canada.
Outage at 16:08 UTC — 265 reports over 1h. Most common: 'Texts (SMS)' (5%); most reports from Ontario, Canada.
Disruption at 00:05 UTC — 238 reports over 3h. Most common: 'Texts (SMS)' (92%); most reports from Canada.
Virgin Mobile Canada comments
anonymous · no accountcommon questions
Is Virgin Mobile Canada down right now?
Problem reports for Virgin Mobile Canada are at their usual level right now. The most recent incident was about 500 days ago.
Is Virgin Mobile Canada down for everyone or just me?
Right now down.now isn't seeing a broad Virgin Mobile Canada outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.
When did Virgin Mobile Canada last go down?
The last recorded Virgin Mobile Canada incident was about 500 days ago, on 2025-05-21. The outage record below has the peak time, duration and what people reported.
How can I report a problem with Virgin Mobile Canada?
Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.
How does down.now know if Virgin Mobile Canada is down?
Down.Now watches two crowd signals for Virgin Mobile Canada — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not Virgin Mobile Canada's servers directly.