Helium Mobile is working normally
Helium Mobile appears to be working normally — report volume is within the typical range for this time of day.
outage map · last 24 h
no problem reports in the last 24 h
seeing a problem?
anonymous · no accountHelium Mobile not working for you? Report it — enough reports open an incident on this page within minutes.
Helium Mobile comments
anonymous · no accountcommon questions
Is Helium Mobile down right now?
Helium Mobile appears to be working normally — report volume is within the typical range for this time of day.
Is Helium Mobile down for everyone or just me?
Right now down.now isn't seeing a broad Helium Mobile outage, so the problem is most likely local to you — your connection, your device, or the app itself. Try the app on mobile data instead of Wi-Fi, then restart the router. If reports start arriving from other people, this page flips to an outage within minutes.
When was the last Helium Mobile outage?
There are no recorded Helium Mobile outages on down.now yet. Every incident we detect is kept permanently on this page.
How do I report a Helium Mobile problem?
Use the report panel on this page and pick what's not working — it takes one tap and no account. Reports are anonymous, and they feed the live signal on this page immediately.
How does down.now know if Helium Mobile is down?
Down.Now watches two crowd signals for Helium Mobile — anonymous reports submitted here, and public social-media posts about it — and compares the live volume against what's normal for that hour of the day. A sustained spike above that baseline opens an incident, which is usually visible before an official confirmation. We measure what users report, not Helium Mobile's servers directly.